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Cancellation Policy

 

CAN I CANCEL AN ITEM?

• To cancel an order, please email us as soon as possible.
• Cancellations are only possible if the item has not yet been dispatched.
• We ship quickly, so same-day dispatch is common — cancellations are not guaranteed.

All cancellations are subject to a non-refundable processing fee, which covers payment provider charges.

Fees are 5% of the total order value (including shipping).

In line with the Cancelling Goods Act, we are entitled to recover losses resulting from cancellations. Fees reflect these losses.